What should a technician do if a client has questions about the safety of the products used?

Providing clients with all relevant information is essential for fostering trust and ensuring their comfort during a procedure. Clients may have valid concerns about the safety of the products used on their eyelashes and eyebrows, especially considering the variety of formulations available in the beauty industry today. By addressing their questions thoroughly, the technician can enhance the client's confidence in the services being offered and demonstrate professionalism and transparency.

This approach not only helps to alleviate any anxieties the client may have but also supports informed decision-making, which is a cornerstone of good customer service in this field. When clients are well-informed, they are more likely to feel secure in the services provided and have a better overall experience.